Returns & Exchanges

At Gromit Unleashed Shop, we want you to be delighted with your purchase; however, if you are not entirely satisfied, you can return your fashion items within 28 days of receipt for a full refund or exchange.

1

Prepare Your Package

Ensure your items are in their original, unworn condition with all tags attached, and include your completed return form inside the parcel.

2

Generate a Label

Visit our online returns portal to download and print your prepaid shipping label or receive a QR code for paperless drop-off.

3

Send It Back

Drop off your package at any authorized collection point or local post office, making sure to keep your proof of postage receipt.

4

Receive Your Refund

Once our warehouse team has inspected your return, we will process your refund or dispatch your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing